At Drake Mechanical, we respect your privacy and are committed to protecting your personal information. When you visit our website or use our plumbing and HVAC services, you can trust that your data is handled responsibly and securely.
What Information We Collect
- Personal Details: Name, address, phone number, email, and payment information, collected when you schedule a service, request a quote, or complete a transaction.
- Service Information: Details about the services you request or purchase.
- Website Data: Non-personal information such as IP address, browser type, and browsing activity to improve our website experience.
How We Use Your Information
We use your information to:
- Schedule and provide plumbing and HVAC services.
- Send service confirmations, reminders, and updates.
- Improve our website and customer experience.
- Process payments securely.
- Share exclusive offers and promotions (only if you’ve opted in).
How We Protect Your Data
Your security is our priority. We safeguard your information with:
- Secure encryption for payment and personal data.
- Restricted access to sensitive data.
- Regular monitoring of our systems for security breaches.
Your Privacy Choices
- Email Preferences: You can opt out of promotional emails at any time by clicking “unsubscribe” or contacting us directly.
- Data Access: Reach out to us to review, update, or delete your personal information.
Have Questions About Your Privacy?
We’re here to help! If you have concerns about your privacy or how we handle your information, contact us at [email protected] or (208) 362-6200.
Thank you for trusting Drake Mechanical with your home’s comfort and safety.